The AI receptionist for HVAC companies that answers every inquiry — even at 9 PM in a heat wave.
Mara answers every web chat and form inquiry in under 60 seconds, books the service call or estimate straight into your schedule, and follows up so the job goes to you — not the shop that replied first.
- Answers every web chat and form inquiry in under 60 seconds
- Books service calls and estimates straight into your schedule
- Follows up on unsold estimates and replies instantly to every new inquiry
- Follows your hours and blackout times
HVAC inquiries don't wait for business hours.
The first heat wave of summer and the first cold snap of winter bring a flood of inquiries at once — usually when your techs are already booked solid. A homeowner with no AC or no heat contacts the next company on the list if nobody replies.
Mara answers every one of them, day or night, so the busiest weeks of your year don't turn into your most missed.
Built for the inquiries HVAC shops actually get.
A front office that knows your trade.
No cooling / no heat
Mara captures the problem, the address, and the best time, then books the service call into your calendar.
Replacement estimates
Homeowners shopping for a new system get an estimate on your schedule right away, before they book with someone else.
Maintenance tune-ups
Seasonal tune-up requests get booked into the open slots you choose, without the back-and-forth.
After-hours inquiries
Mara follows your hours and blackout times, so she only books the jobs you can actually take.
Inquiries while you're on a job
Out on a job and can't reply? Mara answers right away so the homeowner doesn't move on.
Unsold estimates
Mara follows up on every open replacement quote on your schedule, so a quote that went cold turns into a booked install.
Built and managed for you.
One flat monthly price. No contracts. Nothing new to learn. We configure Mara to your services, service area, and calendar, you approve everything before she goes live, and most shops are live within a few business days.
FAQ
HVAC questions, answered straight.
Can Mara tell an emergency no-heat inquiry from a routine tune-up request?+
Yes. We set up Mara with your services and how you want each type of inquiry handled, so a no-heat inquiry in January and a spring tune-up request are booked the way your shop runs them.
Will Mara book jobs outside my service area or when my techs are full?+
No. Mara is configured to your exact service area, hours, and calendar — including blackout times — so she only books jobs you can take.
Does Mara replace my CSR or dispatcher?+
No. She handles after-hours inquiries, overflow during your busy season, and inquiries that come in while your team is busy.
How much does it cost?+
One flat monthly price with no per-inquiry fees. We show you exact pricing on the demo, based on your inquiry volume and service area. Month-to-month, cancel anytime.
Does Mara answer my phone?+
Mara runs on your website chat and inquiry forms. If you also want phone or text, ask about it on the demo.
Book your free demo
Stop losing jobs to whoever replies first.
Tell us about your business and we'll show you Mara in action. Book your free demo before the next inquiry goes to your competitor.